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Training/Job Aids

OneLink Job Aids provide step-by-step instructions on how to utilize Kaiser Permanente’s eSettlements system (including user guides, videos, and Guided Learning).

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Technology Risk Office (TRO)

As Kaiser Permanente’s central technology risk function, the Technology Risk Office (TRO) is responsible for maintaining overall data security at Kaiser Permanente, managing technology risk and ensuring compliance in the IT space.

Vendors play an important role in the identification and mitigation of risks. As the providers of products and services, they can be the first group to prevent risk from entering Kaiser Permanente’s ecosystem.

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