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Quality Assurance Program

If the supplier is providing goods or services to Kaiser Permanente that are used in a licensed or accredited health care facility, the supplier shall participate in the Kaiser Permanente Quality Assurance Program.
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Non-Endorsement Guidelines

Kaiser Permanente’s trademarks, service marks, trade names and logos are valuable assets, which are actively managed and protected by Kaiser Permanente. Vendors and other third parties are not permitted to use Kaiser Permanente marks or logos without written authorization. These Non-Endorsement Guidelines contain the minimum requirements for a vendor’s use of any Kaiser Permanente marks or logos and the process by which a vendor may request this authorization.
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Travel and Expense Guidelines

If Kaiser Permanente has agreed in the agreement or Statement of Work (SOW), as applicable, to reimburse supplier’s travel and associated expenses, then the supplier must comply with the Travel and Expense Guidelines.
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Business Continuity Planning and Resiliency Survey

If a Supplier is unable to provide a Business Continuity Plan, the Supplier will complete a KP Business Continuity Planning and Resiliency Survey to confirm evidence of a Business Continuity Plan and understanding of their Business Continuity Program.
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Business Continuity Plan

Kaiser Permanente requires Suppliers to maintain and routinely test comprehensive Business Continuity Plans to ensure appropriate and timely recovery of services to KP during times of business interruption. All Suppliers in contract with KP must provide a 24/7 contact.
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Vendor Code of Conduct

Kaiser Permanente upholds high ethical standards in its business practices, and our vendors play an integral role in making this happen. The Vendor Code of Conduct contains the minimum standards by which a supplier is expected to conduct itself when providing services to Kaiser Permanente.
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Mutual Non-Disclosure Terms and Conditions

These downloadable Kaiser Permanente Mutual Non-Disclosure Terms and Conditions (“NDA”) apply to transactions or interactions between a supplier/contractor and a Kaiser Permanente entity which involve the disclosure of confidential or proprietary information, unless the parties have agreed in writing to use other terms and conditions. The NDA also applies to written agreements which incorporate by reference the NDA, including, without limitation, a Mutual Non-Disclosure Letter Agreement.
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Business Associate Agreement

This downloadable Kaiser Permanente Business Associate Agreement (“BAA”) applies to any supplier that has a business relationship with Kaiser Permanente that involves the receipt, creation, maintenance, access, transmission, use and/or disclosure of Protected Health Information to the extent the supplier qualifies as a business associate under HIPAA regulations and unless the supplier has entered into a separately signed BAA with Kaiser Permanente that covers this business relationship.
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Insurance Requirements

Kaiser Permanente requires suppliers to procure and maintain insurance coverage. These Insurance Requirements contain the minimum insurance coverage levels.
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Terms and Conditions for the Purchase of Goods and Services

These Kaiser Permanente Terms and Conditions for the Purchase of Goods and Services (“Terms and Conditions”) apply to Purchase Orders which incorporate by reference the Terms and Conditions - unless the parties have agreed in writing to use other terms and conditions. The Terms and Conditions also apply to written agreements which incorporate by reference the Terms and Conditions.
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