Buy to Pay Teams: 

Sourcing​ and Pay Operations

Strategic Sourcing: collaborates with internal stakeholders to source and develop master contracts for various categories of goods and services that are purchased on a recurring basis.

Sourcing and Service Delivery: collaborates with internal stakeholders to develop contracts that operationalize the procurement of goods and services based on master contracts, as well as developing master contracts for identified categories of spend.

Pay Operations & Travel and Expense Operations (TEO):  Processes invoices, provides vendor maintenance, and provides customer service to resolve invoice errors. TEO maintains the corporate credit card program, manages Kaiser Permanente's online expense reporting, and ensures adherence to corporate policies involving travel and procurement-related expenses.

National Supplier Diversity and Environmentally Preferred Purchasing:  Provides minority-, women-, and veteran-owned businesses as well as environmentally conscious businesses the most practical opportunity to be included in Kaiser Permanente contracting and subcontracting activities.

Supply Chain

Medical Center Supply Chain Operations:   Handles order processing, receiving, replenishment/case picking, procedure card maintenance, match-exception resolution across medical centers, and manages product recalls.

Supply Chain Services & Point of Use:  Conducts product evaluations, contract conversions, backorder management, point-of-use support for procedure cards/utilization, and variation reporting.

Demand and Inventory Management: Demand forecasting/planning and inventory management/planning realizes distribution, replenishment capacity, and scheduling to ensure that items are produced at the right time and delivered to the right place when they are needed.

National Warehousing and Logistics:  Manages warehousing, distribution, transportation, and freight management, including records and supply storage, distributor management, document services, fleet operations, and linen and laundry.

Customer and Supplier Experience (CASE)

Customer Experience:  Maintains customer segmentation and service catalogs to maximize harmonization between customers, vendors, and compliance.

Supplier Experience: Facilitates supplier onboarding and vendor segmentation to understand vendor criteria allowing for optimization the B2P-supplier relationship.

Organizational Excellence:   Works to foster and identify the essential behaviors to drive a "Customer Centric" B2P strategy with an organization-wide implementation plan.